Privacy Notice

Last updated: August 2026

Who we are

Kovent Estates Ltd is a property agency providing residential and commercial property services. For the purposes of applicable UK data protection law, Kovent Estates Ltd is responsible for the personal information described in this notice.

Information we may collect

We may collect your name, email address, telephone number, property or search requirements, enquiry details, correspondence and other information you choose to provide when you contact us, request a valuation, register an interest or join our mailing list.

How we use information

We use personal information to respond to enquiries, arrange viewings and valuations, progress property transactions, manage client relationships, provide requested property services, maintain business records, protect our legitimate business interests and comply with legal or regulatory requirements.

Property and marketing updates

Where you have asked to receive property or market updates, or where otherwise permitted by law, we may send relevant communications. You can ask us to stop marketing communications at any time by replying “Unsubscribe” to an email or contacting us directly.

Service providers

We may use trusted service providers for website hosting, databases, email, document storage and other business systems. They may process personal information only as necessary to provide those services to us.

Sharing information

Where necessary for a property matter, we may share relevant information with landlords, sellers, buyers, tenants, occupiers, solicitors, managing agents, contractors or other professional advisers. We do not sell personal information to advertisers.

Retention and security

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting and regulatory requirements. We use reasonable organisational and technical measures to protect information.

Your rights

Depending on the circumstances, you may have rights to request access to, correction of or deletion of your personal information, to object to or restrict certain processing, or to withdraw consent where consent is relied upon. You may also raise a concern with the UK Information Commissioner’s Office.

Contact

Kovent Estates Ltd
Unit 15, First Floor
65 The Broadway
Southall, UB1 1JY
Email: info@koventestates.com
Telephone: 0203 472 2999